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Think.
Design.
Delight.
Hey, I'm Thais.
Digital product problem solver😁
Based in Porto Alegre, Brazil
Website redesign
Customization of the petrobras website ecosystem
How the remapping of Petrobras' website ecosystem brought a new navigation and interaction experience to users, reducing friction and the perception of different environments.
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Mobile App UX improvement
ciclic travel insurance a banco do brasil product
More than 330,000 customers protected with BBSeg Travel Insurance, 100% digital and contracted in just 5 minutes.
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Mobile App UI UX
Qualified domestic services professionals quickly and easily
The perfect alliance between reliability and convenience right at your fingertips.
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EXPERIENCES
Year of experience
with digital products.
Happy of clients
satisfied.
Complete projects
ship with success.
Experience working in multidisciplinary teams, facilitating design workshops, and communicating with stakeholders.
Skilled in experience optimization, user-centered design, heuristics and usability, WCAG, design thinking, and design frameworks tailored to each project's needs. Expertise in user flows, scalable prototyping, UX research, and design systems.
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UX UI Specialist allocated at Banco do Brasil, the biggest and oldest bank of Brazil. Working at Design Sytem Team and Digital Customer Engagement Team.
❇️ Library of over 30 communicative illustrations for the Design System.
❇️ Animated icons and illustrations to enhance user engagement and usability in digital product journeys.
❇️ Advertising banners for partner campaigns within the bank's app.
❇️ Creation, improvement, and validation of Design System components.
❇️ Research, testing, and implementation of journey improvements to boost customer engagement.
Senior UI/UX Designer at Claro Brasil, working strategically with a focus on customer experience in the use of Salesforce.
❇️ Leading kick-off and onboarding meetings for projects.
❇️ Presenting strategies, expectations, and results.
❇️ Researching, identifying issues, and proposing actions and solutions for the most urgent problems in B2B product acquisition journeys.
❇️ Actively contributing to the overall improvement of customer experience.
UI/UX Designer at Banco do Brasil, working in the insurance team, where an average of 10 products are purchased and managed daily by thousands of users, including life, auto, pet, and personal property insurance.
❇️ Continuous improvement of digital product acquisition journeys.
❇️ Conducting user tests focused on retention and performance.
❇️ Supporting the development team to enhance access and usability of informational portals.
❇️ Improving the B2B and B2C experience on web platforms for product sales and management.
❇️ Careful use of Design System components, identifying improvements and the need for new components.
Made with 💖 by Thais Gliosci